Ask ten safety people what a toolbox talk is and how they conduct them, and you’ll get ten different answers. But almost every definition of a toolbox talk will contain the same goal of better engagement and awareness. And if you take a closer look at how their toolbox talks work, you’ll see a lot of similarities.
In this post, I’ll provide an answer to the question “What is a toolbox talk?” I’ll keep it as general as possible, because what happens in toolbox talks can often be industry-specific or dependent on context.
What Is A Toolbox Talk? Here’s A Quick Summary
A toolbox talk is a short safety meeting that reinforces a key safety message, highlights a hazard and/or addresses an immediate safety issue. The goal is to make workers more mindful about workplace safety. Toolbox talks almost always occur at the start of a shift and they usually last 5 to 15 minutes.
Many companies hold toolbox talks on a weekly basis. Some organizations run them on a daily basis while others do them once a month. The right frequency and length of toolbox talks will vary from one worksite to the next, but it’s safe to say that shorter and more frequent talks are better than longer, infrequent safety meetings. If you’re only doing toolbox talks once a month, that’s probably not enough.
Looking Beyond the Definition of a Toolbox Talk
However you define toolbox talks and regardless of no matter what call them (common terms include toolbox talks, tailgate meetings, pre-shift safety meetings and safety moments), they’re worth doing. The benefits of toolbox talks and pre-shift safety meetings include increased safety awareness, fewer injuries and a stronger workplace culture.
As for what to talk about, you could write an entire book on which toolbox topics to discuss in your next safety meeting. But if you’re just getting started with toolbox talks then you should ask yourself one question: what sort of safety message do you need to get out?
Toolbox talks can work in a number of ways, but the most effective talks all engage workers in an interactive and informative conversation.
The Ideal Format for Toolbox Talks
I’ll be honest, there’s no set format that toolbox talks have to follow. However, most of the toolbox talks I write stick to a proven structure. I’ve tested dozens of different formats for safety talks, and in my experience this one generally works the best:
- Introduce the topic. Provide some context about why you’re talking about this issue and/or why the topic is relevant.
- Present useful information. This information is usually a reminder about best practices, reminding workers about a hazard or potential danger in the workplace, or a statistic or fact that will get them to think about a specific safety issue. (I find the National Safety Council’s Injury Facts is a good source for safety stats.)
- Start a discussion. The best toolbox talks all have a heavy dose of participation. The more active and engaged workers are, the more likely they’ll remember the toolbox talk later in their shift.
- Provide a takeaway. At the end of every single toolbox talk, workers should know exactly what you expect them to do with the information you just told them. Want them to wear their seatbelts when they operate their forklifts? End the toolbox talk by explicitly asking them to wear their seatbelts. Need workers to keep an eye on a new workplace hazard? Reiterate what to look out for and what precautions to take.
With that said, there are endless options for you can do in safety meetings. Just take a look at this slightly unorthodox but highly effective fire extinguisher toolbox talk. It doesn’t follow the format I’ve outlined above but it gets off-the-charts engagement. That toolbox talk is proof that it doesn’t need to follow a specific formula, it just needs to work.
With that said, if you don’t know where to start, following a proven structure will really improve the quality of your toolbox talks.